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Master Research has designed and conducted many surveys in a variety of disciplines including customer service, health, materials handling, transport and freight.
We work closely with clients to develop a set of clear objectives for the survey. We then design the survey instrument, pilot test the instrument and train the survey team.
We are able to utilise in-house staff because we up-skill your in-house team before commencing the survey. However, we can also provide a team dedicated to the survey, it depends on the requirements of each project.
Master Research is a one-stop survey shop; we design the survey, conduct the survey, create and clean the data before entry into a data base for statistical analysis and interpretation. The results of the survey are usually available within one week of the survey and a final report is produced within a month of completing the survey.
Some of the surveys we have conducted are -
- Customer Service in hospitals
- Materials Handling for Australia Post and Australian Air Express
- Highway Freight for Worley International
- Warehouse Materials Handling Systems for Steel
- Traffic Counts - passengers and vehicles
Master Research are experts in statistical analysis especially where geographical processes are involved. We care about type 1 and 2 errors, we use power analysis to minimise the chances of type 2 errors.
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